We started in Barcelona, Spain, and continue to grow with a strong presence both online and in-store.

Yes, we offer a full range of equipment and accessories for both tennis and padel athletes.

Yes! We have retail locations and partnerships with local clubs. Visit our store locator page for more details.

Absolutely. Our team of racquet sports specialists is here to help match you with the right equipment.

Yes. Whether you're a beginner, junior, or professional, we have gear to support your journey.

Yes, we work closely with local clubs and offer custom team orders and special collaborations.

We offer custom stringing, grip setups, and gear consultations. Contact us for details.

Yes, we use secure payment gateways and industry-standard encryption to protect your information.

You can reach us via email, phone, or our website’s contact form. We’re happy to help.

Standard delivery within Spain usually takes 2–4 business days. EU orders may take 4–7 days.

Shipping costs depend on your location and order size. Free shipping may apply over certain order values.

Yes, expedited shipping options are available at checkout for eligible regions.

Yes, a tracking link will be sent via email once your order has been dispatched.

Orders are processed on business days. Weekend or holiday orders are handled the next working day.

Contact us immediately if you notice an error. If the order hasn’t shipped, we’ll update it for you.

We work with reliable couriers such as DHL, UPS, and local delivery services for fast and secure shipping.

Possibly — reach out as soon as possible. Once shipped, changes may not be possible.

Contact us and we’ll work with the courier to resolve any delays or issues with lost packages.

Visit our Returns Center or contact customer support to begin the process.

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Yes! We offer exchanges for size, style, or other items of equal value.

Once received, returns are processed within 3–5 business days.

Only unused, unworn items with original tags and packaging are eligible for return.

Please contact us within 48 hours of delivery. We’ll arrange a replacement or refund immediately.

In-store purchases must be returned to the store where they were purchased.

Yes, you can choose between a refund, store credit, or exchange when eligible.

Customized items, gift cards, and used stringing services are non-refundable unless defective.